Last Updated on August 16, 2023 by Ron D. Morgan
Is your Ooma station blinking red and you are searching for tips to fix the issue? Don’t worry. This post got you. There are some troubleshooting tips you can try to fix the issue.
If your Ooma station is flashing red, it means the device is not connecting to the network.
Several factors can cause it. For instance, a minor glitch on the device can cause this.
Here are some quick tips to fix the issue. First, check to confirm the device has been fully activated. Also, reboot the station, and try using the cable on another port. These are the troubleshooting tips in a nutshell.
This post breaks down in detail why your Ooma device is blinking red. The latter part of the post outlines troubleshooting tips to fix the issue.
Reasons Why Ooma Is Blinking Red
As mentioned, if the Ooma device is flashing red, it’s an indication that the device is not connecting to the network. Here are some of the reasons for that:
a. Device Not Fully Activated
If you are using the device for the first time after setup, and it’s blinking red, it can mean one of two things. It could be that there was an error in the setup or the device is not fully activated. Either of these errors can make the Ooma station not connect to the internet.
A glitch can cause the device to either show a steady red color or blink red color. Either way, the Ooma won’t connect to the internet until the error is fixed.
c. Bad Cable
Another reason could be that the Ethernet cable that runs the Ooma device to the Ethernet hub is bad. This can be a result of mechanical stress on the cable over time.
d. Issue With Port
Finally, the issue could be from the Ethernet port itself. It could be that the port where you plug in the Ethernet cable is damaged.
Troubleshooting Tips To Fix Ooma Is Blinking Red Issue
Now you know the possible reasons why your Ooma device is blinking red, let’s explore troubleshooting tips to get it working again.
a. Complete Activation Process
As mentioned, if you just completed the setup and activation process, and the device is blinking red, it means that the device is not fully activated. It could be an issue with the activation process.
The best way to fix this is to repeat the activation process. Go to the Ooma manual page. Click your device to open the setup guide. Follow the steps to complete the setup and activation process.
If you completed the activation process successfully, and the issue persists, try other troubleshooting tips below to fix the issue.
b. Power Cycle Ooma Device
Performing a power cycle means forcefully shutting down the device. This easy process will fix any glitch on the Ooma station.
To power cycle your device, unplug the power cable from the Ooma station, and router. Wait for 60 seconds and plug back the cable.
Allow the devices to reboot. Wait for 5 minutes for the light to turn blue.
c. Switch Ports
Unplug the Ethernet cable that connects from your Ooma station to your Ethernet hub. Plug the cable to a different port on the Ethernet hub.
d. Change Ethernet Cable
Another option is to change the Ethernet cable itself. If you’ve been using the cable for a while, it could be that the cable is frayed. Switching to a new Ethernet cable may be all you need to fix the issue.
e. Factory Reset Ooma Device
The final option is to factory reset the Ooma station device. Perform a factory reset only when it is necessary. Follow the steps below to factory reset your device:
. Unplug and plug the power cable from the Ooma station.
. Wait for the device to reboot, and the lights to come on.
. Press and hold the Trash button and Play button simultaneously for 60 seconds. The buttons may appear as trash buttons and stop (square) buttons on some power stations.
. Release the buttons. Wait for 5 minutes for the Ooma station to reboot.
After a factory reset, you may have to reconfigure the setup settings.
f. Contact Ooma Customer Support
If you’ve tried all the tips and none has worked so far, it’s time to contact Ooma tech support. Contact support at 1-866-939-662 for the US and 1-877-948-6662 for Canada.
The tech support person will guide you on additional steps to take to fix the issue. That may involve mailing back the Ooma station for fixing or getting a replacement.
Hi, I’m Ron D. Morgan. TECODY IS MY BRAINCHILD. I’ve worked in a tech startup in the last 7 years. I decided to branch out and start TECODY as a side project to provide tech troubleshooting tips for readers.
Got my two friends who are Nerd Heads too and here we are. The aim here is to provide readers with accurate info to help them resolve basic troubleshooting issues with Network and devices. You can always reach out to us via our Contact Us Page.