Last Updated on October 11, 2023 by Ron D. Morgan
Need a guide on how to port your number (line) to Straight Talk? This post is for you.
Straight Talk has a Local Number Portability agreement with most networks that allows you to transfer or port your number from another network to Straight Talk.
To port your number to Straight Talk, you can complete the process yourself online. The other options are to either call Straight Talk customer support or visit a Straight Talk store near you to complete the process for you.
This post will focus on how to complete the port-in process online. Thankfully, you don’t need any technical knowledge to complete the process.
Getting Ready To Port Number To Straight Talk
After you decide to port your number to Straight Talk, these are some of the things to put in place before you start the process:
a. Confirm Number Portability
Most people assume that you can port every number to the Straight Talk network. That’s not true. It is possible that the number you want to port to the Straight Talk network is not eligible to be port-in to the network.
That is why it is advisable to carry out a number portability check with Straight Talk first. Contact the Straight Talk porting department at 1-877-430-2355 to confirm that your number is eligible to port to the network before you start the port-in process.
b. Keep Account Active
Another thing to do is to keep your account with your current carrier active. Ensure that the account remains active until your number is active on the Straight Talk network.
Most people make the mistake of canceling their account with their current carrier once the port-out process is in progress. Your number port-in process won’t go through if you do this.
c. Unlock Phone
If you are going to purchase a new Straight Talk phone when you join the network, this won’t be an issue for you.
But if you are bringing your phone to the network, you have to ensure that the phone is unlocked. You can’t activate a phone locked to another carrier on Straight Talk.
If your device is locked to another carrier, check their unlock policy to see if the device qualifies for a free unlock.
Also, you have to ensure that the device is compatible for use on the Straight Talk network.
d. Get Account Details
Finally, you have to get your account details from the previous carrier. Straight Talk will need these details to apply for a number port-out request with your previous carrier. Check below for the details you need.
Details You Need To Port Number To Straight Talk
a. Account Number
This is one of the details you have to submit to Straight Talk to complete the number port process.
Most carriers assign an account number to customers during the activation process. For some networks, the account number may be your device IMEI code. But the account number is different from your mobile number.
Most times, you can find the account number on your online account or mobile app.
Use the search box on the top right of this site, and enter your carrier + account number to find a guide on how your account number.
b. Port PIN
This is also known as the transfer PIN. It is the 4-digit code you need to transfer your number from any network. For most networks, you have to contact customer support to get the port number.
Use the search bar on this site to get details on how to find your carrier’s transfer (port) PIN.
Finally, Straight Talk will request for the last 4 digits of your Social Security Number to complete your port-in request.
How To Port Number To Straight Talk
To complete the port-in process online, contact Straight Talk customer support or visit a Straight Talk store. Let’s explore some of the options below.
Port Number To Straight Talk Online
. Connect your phone or device to a wireless network. You can also complete this process from your PC.
. Visit the Straight Talk Activation Page.
. Enter your device IMEI or MEID number. Dial *#06# to get the details.
. Accept the Terms and Conditions box and click on Continue.
. Click on Keep My Number.
. Enter the Phone Number from your previous carrier.
. Fill in other details like Account Number/ SSN/ Port Pin on the next page.
. Select BUY a Plan to purchase a plan with your credit card.
. The next plan will show a list of Straight Talk plans. Click on Purchase below the plan you want.
. Enter your Credit Card details to complete the payment for a plan.
. Click on Create A New Account.
. Fill in your account details and click on Submit.
Port Number To Straight Talk Via Customer Support
The network gives you the option to contact a customer support associate to complete the process for you. Call support at 1-877-430-2355. Another option is to use the live chat on the Straight Talk site.
Also, you can visit a Straight Talk store near you and have one of the associates complete the process for you. Ensure you have your account details from your previous carrier and a Credit Card to pay for a plan.
What Type Of Lines Can You Port To Straight Talk?
Straight Talk allows you to port in wireless numbers and landlines. On the other hand, you can’t port the following types of lines to the network:
- Pager numbers
- Toll-free numbers
- Special Use numbers
How Much Does It Cost To Port Number To Straight Talk?
Straight Talk does not charge any fee to port your number to the network. Also, you don’t have to pay any activation fee to activate your number.
But you have to select and pay for a plan during the activation process. That is about the only money you have to spend in the entire process.
How Long Does It Take To Port Number To Straight Talk?
There is no fixed time frame for this process. On average, it can take a couple of hours for your line to be active on the Straight Talk network.
In some instances, it can take up to two business days. For landlines, it can take up to five business days for the line to be active on the Straight Talk network.
It all depends on how fast your current carrier approves the port-out request.
What To Do After You Port Number To Straight Talk?
After your number becomes active on Straight Talk, contact your previous carrier to ensure they cancel your account.
There have been instances where some carriers continue to leave customers’ accounts active even after you port their number to another network.
Also, if you have an outstanding bill with your previous carrier, you will receive a final bill. Ensure you pay the final bill.
Hi, I’m Ron D. Morgan. TECODY IS MY BRAINCHILD. I’ve worked in a tech startup in the last 7 years. I decided to branch out and start TECODY as a side project to provide tech troubleshooting tips for readers.
Got my two friends who are Nerd Heads too and here we are. The aim here is to provide readers with accurate info to help them resolve basic troubleshooting issues with Network and devices. You can always reach out to us via our Contact Us Page.