Last Updated on December 27, 2022 by Ron D. Morgan
If your BT TV remote is not working and you need a quick fix for it, you are in the right place. This post is for you. To know how to fix the issue, you have to first understand possible reasons why the remote control isn’t working.
There are several reasons why your BT TV remote control stopped working. One of the reasons could be that the remote control may be disconnected from the TV or TV box. For this, you have to program the remote control to the TV or TV box.
Continue reading to learn other possible reasons why your BT TV remote control isn’t working and easy tips you can try to fix the remote.
Why Is Your BT TV Remote Not Working?
The BT TV remote is preprogrammed to work on your TV from the start. If the remote stops working, here are some possible reasons why:
1. Remote Not Synced To Device
I have touched on this point earlier. The BT remote control can only work when programmed to a TV or TV box. The remote comes preprogrammed to the TV or TV box, so this is not always an issue.
But if you performed a factory reset on your remote control, TV, or TV box, it means the remote is disconnected from the TV. You have to program or sync the remote control to the TV or TV box again.
2. Distance From Remote To TV
For the BT remote to work, you must hold it close to the TV or TV. Also, there should be no object obstructing the line of view of the remote control from the TV.
This means that if you move the remote far from your TV, it won’t work. Also, if there is an object obstructing the line of view of the remote control and TV, it won’t work.
3. Battery Issues
The BT remote control makes use of two pairs of AAA batteries. For the remote to work, the batteries must be working. In the next section, I will teach you how to check the battery level on your BT remote to know when to replace the battery pair.
4. Minor Glitch
The remote control may be having a minor glitch. One quick way to fix this is to perform a factory reset on the remote control. Note that, you will have to pair the remote control to the TV again after the reset process.
5. Issue With The TV Box
Unsurprisingly, the issue may not come from your BT remote control. It could be from your TV box. If the remote light flashes when you press the remote, but the TV box isn’t working, it means the issue is from the TV box.
To fix this, simply perform a power cycle process on your TV box. Continue reading to find out how to do this.
6. Incorrect TV Settings
Some settings in your TV can prevent the remote control from working. For instance, if you set the TV to energy-saving mode. You may need to remove the settings to get your remote working again.
Quick Tips To Get BT Remote Working Again
1. Hold the Remote Close To the Device
Always ensure you hold the remote control close to your TV or TV box when in use. The distance between your remote control and the TV should not be more than 30 feet apart.
Also, when in use, make sure there is no object obstructing the line of view of the remote control from the TV.
Make sure there are no objects like glasses, wood, aluminum, or foil close to your remote control when in use. These objects are infrared signal blockers and can interfere with your remote control signals.
2. Program BT Remote Control To TV
The first step is to make sure your BT remote is programmed to your TV or TV box. If you performed a factory reset on your TV or remote in recent times, you need to program the remote again.
To complete the process, you need the BT TV remote codes. Check out this post on the BT remote codes and programming process.
3. Check Remote Batteries
First, you have to check the battery level on your remote. If the battery level is too low, replace the batteries with a new pair of AAA battery sets. Check below for how to check the battery level:
. Press ‘YouView’ or ‘Home button’ on your remote control.
. Scroll down to the ‘setting’ option from the main on the top right of your TV screen.
. Again, scroll down and select ‘connected devices’ from the options and click on ‘remote’.
. You will see the remote control battery level.
4. Reset The BT Remote Control
The reset process will fix any glitch that is affecting the remote control’s functionality. Follow the steps below to reset a BT remote control.
. Press and hold down the AD/ SUB/Power buttons together for several seconds. The blue lights on the remote will flash three times while you hold the buttons.
. Release the buttons when the blue light on the remote flashes three times again.
. Voila!!! You have reset the remote. Follow the steps in this ‘other post to program’ the remote to your TV and TV box.
5. Power Cycle The TV Box
First, you have to make sure there is no object obstructing the TV box from the remote control. Even a glass placeholder can do this. If the remote doesn’t work, perform a power cycle process on the TV box.
To power cycle, your TV box, turn off the TV box and unplug the power cord from the power outlet (socket). Wait for 60 seconds and plug back the power cord into the outlet.
Turn on the TV box and allow it to reboot. Try using the remote control again.
6. Check TV Settings
Finally, check for and remove any setting on your TV that is interfering with the remote functionality. That includes the TV screen dimming function and energy-saving mode on your TV. Try using the remote control again.
So far, this post has outlined some of the possible reasons why your BT remote control isn’t working. In summary, the reasons include the Remote not programmed to the device, distance from the remote to the TV, battery issues, minor glitch, issues with the TV box, and incorrect TV settings.
In the next session of the post, we outlined quick tips to fix the issue that include: holding the remote close to the device, programming BT remote control to the TV, checking remote batteries, resetting the BT remote control, power cycling the TV box, check TV settings.
Hi, I’m Ron D. Morgan. TECODY IS MY BRAINCHILD. I’ve worked in a tech startup in the last 7 years. I decided to branch out and start TECODY as a side project to provide tech troubleshooting tips for readers.
Got my two friends who are Nerd Heads too and here we are. The aim here is to provide readers with accurate info to help them resolve basic troubleshooting issues with Network and devices. You can always reach out to us via our Contact Us Page.