Cricket eSIM Activation: Complete Guide

Last Updated on October 15, 2023 by Ron D. Morgan

Cricket Wireless, like other network carriers, has launched the eSIM for its customers. It started with the eSIM trial program.

More users are adapting to the eSIM technology because it’s easy to use, secure, and more flexible than a physical SIM card.

If you are looking for a guide on how to activate the eSIM on your Cricket phone, look no further. This post got you.

In summary, there are three ways to activate the Cricket Wireless eSIM. The methods include any Cricket Wireless physical location, online, or by calling the Cricket Customer support department.

This post takes you through the entire process of installing or activating the Cricket Wireless eSIM on your device. The process works for both your Cricket Wireless phone and also works if you want to use another phone on the network.

Just so you know, eSIM is simply an embedded SIM, which means that it is attached to the phone.

Preparing To Activate eSIM On Cricket Wireless Device

Before you begin the activation process, there are some things you need to have in place to make sure the process is seamless. For instance, if you are bringing your phone to the network, you have to ensure the phone is unlocked.

Below is a breakdown of things you have to put in place before you activate the Cricket Wireless eSIM on your device:

a. Check Device Compatibility

This won’t be an issue if you bought the device from a Cricket Wireless retail store. But if you are bringing your device to the network, you have to carry out a device compatibility check.

This is to ensure that the device is compatible to work with the eSIM technology. Follow the steps below to check for device compatibility:

. Dial *#06# on your device to get your IMEI code.

. Visit this Cricket Wireless Compatibility Checker.

. Scroll down to the ‘Check Your Device Compatibility’ section.

. Click on the box and enter your device’s ‘15-digit IMEI Code’ you got early.

. Click on ‘Check’ to know if your device is compatible or not.

b. Unlock Device

Another thing you have to do when bringing your phone to the Cricket Wireless network is to ensure the device is unlocked. You can’t activate the Cricket eSIM on a device that is locked to another network.

If your device is locked to another network, check this post on Unlock policy for all networks. Contact the carrier’s customer support department to unlock your device once it meets the unlock requirements.

Some networks will unlock your device remotely once it meets the unlock requirement.

c. Subscribe For A Plan

One of the criteria for activating the Cricket wireless eSIM is that you must have an active plan. If you are an existing customer, you already have a plan.

But as a new customer, make sure you subscribe to any of the Cricket Wireless plans. You can start with a basic plan and upgrade in the future.

d. Update Device Firmware

Finally, check for and download the latest firmware version on your device. Firmware is the software that powers most functionality on a device.

To update firmware on your device, go to Settings> About Phone> Updates> Install. This applies to both phones both from Cricket Wireless retailers or if you bring your phone.

How To Activate eSIM On Cricket Wireless

As mentioned earlier, there are three ways to activate the eSIM on Cricket Wireless. Here is a breakdown of all the methods.

a. Activate eSIM At A Cricket Wireless Retail Store

Visit any Cricket Wireless retail store in your location and request to activate the eSIM on your device. The store personnel will handle the activation process for you.

b. Activate eSIM Via Cricket Wireless Customer Support

Another option is to contact the Cricket Wireless customer support team to help you activate your eSIM.

Call the customer support department at 1-800-274-2538 and request to activate your eSIM. The support person will guide you through the activation process.

c. Activate Cricket Wireless eSIM Online

The final option is to activate your eSIM on your device online. Follow the steps below to complete the process:

Activate eSIM On Phone Cricket Wireless Phone

Here is the process of activating your device, if you bought the device from a Cricket Wireless retail store.

Activate eSIM For Existing Customers

You need the following details to complete the process: Username, Password, and Account PIN. Check this post on how to find Cricket Wireless account PIN.

. Visit the Cricket Wireless Activation page.

. Click on ‘Activate My Device(s) below the ‘Purchased From Cricket Ready To Activate’ option.

. Select ‘Existing Customer’ from the two options available, and click on ‘Continue’.

. Enter your ‘Username’ and ‘Password’ to log into your account.

. Enter your ‘Account PIN’ to verify your account.

. Follow the remaining onscreen instructions to complete the process.

Activate eSIM For New Customers

This process is for activating the eSIM for new customers. Being a new customer means that you don’t have an existing Cricket Wireless account.

Also, it is assumed you’ve received your device from the Cricket Wireless retail store. Follow the steps below to complete the activation process:

You need the following details to complete the process: Order Number and Cricket Phone Number.

. Visit the Cricket Wireless Activation page.

. Click on ‘Activate My Device(s) below the ‘Purchased From Cricket Ready To Activate’ option.

. Select ‘New Customer’ from the two options available, and click on ‘Continue’.

. Select your preferred language from ‘English’ or ‘Espanol’.

. Click on ‘Yes, Sign Me Up’

. Enter your ‘Device 15-digit IMEI Number (ID Number).

. Enter ‘SIM Card Number’ and click on ‘Continue’.

. Follow the onscreen instructions to complete the process.

Activate Cricket eSIM On BYOP Phone

The process of activating the Cricket Wireless eSIM on a BYOP device is similar to activating it on a Cricket phone. Check the steps below to complete the process:

. Visit the Cricket Wireless eSIM activation page.

. Click on ‘Activate My Devices’ under the ‘Purchased From Other Retailer’ option.

. Select your preferred language from ‘English’ or ‘Espanol’.

. Click on either ‘Yes, Sign Me Up’ or ‘No, I have A Cricket Account’ depending on the option that applies to you.

 . If you are a new customer, enter your Device’s 15-Digit IMEI Number and SIM card number to create an account.

. If you already have an account, enter your Username and Password to log into your account.

. Follow the onscreen instructions to complete the process.

What Type of Device Can You Activate Cricket Wireless eSIM

For now, the Cricket Wireless eSIM is compatible with the Iphone XS or other newer models of the device.

Conclusion

Activating the Cricket Wireless eSIM is easy. This post has outlined the details of how to activate the eSIM on either the Cricket phone or BYOP device.