Last Updated on August 15, 2023 by Ron D. Morgan
The Optus account number comes in handy when you need to make major changes to your account. For instance, you need the account number during the account change of ownership process.
Also, you need the details to transfer your number from Optus to any other carrier.
One easy way to get your Optus account number is to log into your online account. The account number is on the dashboard in the profile information column.
Continue reading to learn other ways to find your Optus account number.
What Is an Optus Account Number?
The Optus account number is the 14-digit number that is unique to your account. The account number usually starts with 8 or 9. It is worth mentioning that the account number is different from your phone number.
Ways To Find Optus Account Number
There are several ways to find your Optus account number. Here is a breakdown of the different ways to find your account number.
a. Via Online Account
Visit the Optus account page.
Enter your Email address and password to log into your account.
The account number is visible at the top of the account page.
b. Via Optus Mobile App
Launch the Optus Mobile app on your device.
Enter your Email address and password to log into your account.
Tap the Profile Icon on the top left of the app home page.
You will see your account number on display.
c. Check Monthly Bill
The account number is part of the information included in your monthly bill.
. Open your monthly bill.
. Check the top right side of the bill for customer information.
. The account number and other customer information are on display.
d. Call Customer Support
This method is for customers in the Optus Postpaid plan.
. Dial 1501 from your Optus number
. Verify your information to confirm you are the account owner.
. You will receive an SMS containing your account number on your phone.
Note that this call is to a toll-free number, so you won’t be charged for the call.
Summary
Finding your Optus account number is easy. This post has outlined the various methods to find your account number.
Have you tried any of the methods here? Which one worked best for you? Please drop the details in the comment section to help other readers.
Software Engineer by day: Writer by night. I’m Luis Gow, a digital nomad in the real sense of it. I write about Network experience in the UK/ Canada/Australia.
My aim is to help you set up your device and handle troubleshooting issues with no external help. I will update my profile as I continue to discover myself from my experience living in different locations.