Q Link Recertification: Guide To Complete Annual Recertification

Last Updated on September 28, 2023 by Ron D. Morgan

If you just received a notification to recertify your Lifeline status on the Q Link network, and you need a guide for the process, this post is for you.

Every year, you are required to verify your eligibility to continue with the Lifeline program. This is to ensure that you still qualify to receive the benefits that come with the program.

You can recertify your Lifeline status on the Q Link network either on your Q Link account or by contacting Q Link customer support.

This post will guide you on the steps to complete the recertification process. Thankfully, the process is easy and fast and can be completed in 10 minutes or less.  

Understanding How To Q Link Recertification Process Works?

To join the Lifeline program on the Q Link network, there are some requirements you have to meet to qualify. Every year, you are expected to complete a recertification process.

The purpose of the recertification program is to ensure that you still meet the eligibility requirements to maintain your status in the program. It qualifies you to continue enjoying the benefits of the Lifeline program for one year.

When it’s time to recertify your account, you will receive a notification via mail to your address, SMS, or email. The notification comes with instructions on how, and when to complete the process.

Guide To Complete The Q Link Recertification Process?

You can complete the recertification process on your Q Link account or via call. Check below for the breakdown of each of the processes.

Q Link Recertification Via Online Account

. Click on the recertification link.

. Enter your Email and Password to sign in to your Q Link online account.

, Click on Start Recertification Process

. Follow the onscreen instructions to complete the process.

You will receive a notification via SMS or Email once you complete and submit the form.

Q Link Recertification Via Call

Another option is to contact Q Link customer support to complete the recertification process. Call support at 1-855-657-5465 and request to re-certify your status.

You should contact support via your Q Link phone number. Also, you will be required to verify your account by providing your Q Link account number to start the process.

How Long Do You Have To Recertify Your Q Link Lifeline Status?

The verification notice will come with a deadline on when to complete the process. Simply read through the instructions on the notice to find the expiration date. In general, you are to recertify your account status at least 150 days before the expiration date.

What Happens If You Don’t Complete The Recertification Process?

You must complete the recertification process before the given deadline. The network will de-enroll and cancel your account if you fail to complete the recertification process before the due date.

In other words, you will cease to enjoy the benefits you got from being enrolled in the Lifeline program. To avoid this, complete the process following the steps outlined earlier to maintain your status.

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