Red Pocket Port Out: Complete Guide

Last Updated on July 20, 2023 by Ron D. Morgan

If you decide to port your number from the Red Pocket network to another carrier, this is the guide for you. You can easily port your number from Red Pocket to any other carrier as long as you know the correct process to follow.

In summary, to port from Red Pocket to another network, you need your Red Pocket account number and PIN. Send the details to the new carrier to start the port-out process.

Continue reading to learn the step-by-step process involved in porting a number from Red Pocket to another network.

Pre-Port Out Tips

Before you commence the port-out process, there are some factors you need to consider. These will make the port out process stress-free. These include:

a. Choose A New Carrier

If you decide to leave a carrier, it’s only natural that you find a new carrier, preferably one that meets your needs. Thankfully, there are several options available to pick from.

The new carrier needs to be affordable, have a stable network in your area, and meet your needs. Once you are on a new carrier, you still have to check other factors.

b. Confirm Number Is Eligible For Transfer

You have to reach out to the new carrier to make sure your number is eligible to be transferred to their network. Some numbers are not eligible for transfer despite being active. There are several reasons for this. That is why you have to confirm your number is eligible before you commence the transfer process.

c. Keep Number and Service Active

In addition, you have to make sure your number and service remain active on the Red Pocket network during and after the port-out process. The port-out process will be stalled once your Red Pocket number or service becomes inactive.

Red Pocket Port Out Information

There is some information you need to provide the new carrier to help them complete the port-out process. Red Pocket network won’t approve a request to release your number if you don’t provide these details.

 Here are the details you need to complete your Red Pocket port out process:

i. Red Pocket Account Number

Every Red Pocket account has an account number associated with the account. Most people think that their Red Pocket account number is the one displayed on their online account page. That is wrong.

The Red Pocket account number is not available online. You have to contact Red Pocket customer support to get your account information. Call the customer support team at 1-888-993-3888.

Another option is to open a ticket on the Contact US page on their site. The customer support person will ask for some personal details to confirm you are the account owner.

ii. Red Pocket Transfer PIN

Same with the account number, you need the Transfer PIN to complete the port-out process. The transfer PIN is also the Security PIN linked to your account. You get the PIN the same way you get your account number. That is to contact the Red Pocket customer support to request the Transfer PIN.

Red Pocket Port Out Step-to-Step Guide

With your details intact, the next step is to contact the new carrier. Most carriers have a porting department number. It is best to call the porting department’s contact number and request to port your number from Red Pocket.

At this point, you must have called the porting department earlier to confirm your number is eligible for transfer to their network. At this point, the network will do the number transfer eligibility check.

You have to provide the porting department with details from your Red Pocket account. That includes your account number, transfer PIN, and other personal information.

The new carrier will contact Red Pocket to request the network to release your number. Red Pocket will approve the request and release your number for the transfer.

What Happens After You Port Your Number From Red Pocket Network

Once the carrier completes the port-out process, the network will contact Red Pocket to deactivate your service on their network. Also, any benefit you received from Red Pocket as a customer will cease. While you can fully enjoy the benefits your new carrier offers to new and existing customers.

How Long Does It Take To Port Number From The Red Pocket Network?

The time it takes to port the number from Red Pocket will depend on the carrier. But in most instances, it takes 2 hours to 48 hours to complete the port out process and have your line active in the new network.

Additional Tips To Know When Porting Numbers From Red Pocket Network

. Always check the details you provide the porting team in the new carrier to ensure the details are correct.

. Make sure your Red Pocket service remains active through the port-out process.

. Make sure you disable the ‘AutoPay’ option in your Red Pocket account before you start the port-out process. Log into your account, underpayments, disable the AutoPay option.

Red Pocket may continue billing your account after you port out if you don’t disable this.  

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