Guide To Find Verizon Prepaid Account Number and PIN

Last Updated on September 28, 2023 by Ron D. Morgan

Are you searching for the Verizon Prepaid Account Number, Account PIN, and other details to port your number to a new carrier? This post is for you. Most carriers do request these details to complete the number transfer process.

In a nutshell, you can find your Verizon Prepaid Account number by logging into your online account or via the mobile app. Check for account and profile information to find the account number. The same process applies to getting the Account PIN to port your number.

This post provides a step-by-step guide on how to find these details to port your phone number from your Verizon Prepaid account to any other carrier. Also, you will learn how to generate a new account PIN if you’ve lost your current PIN.  

About Verizon Prepaid Account Number

As a Verizon Prepaid customer, the network assigns you a unique account number. The account number is assigned to your account after you activate your account.

The account number is essential to your account. You need to input it to make any essential change to your Verizon Prepaid account. Also, you need it to port your number to another carrier.

It is best to mention here that the account number is not the same as your phone number. Also, it is not your device’s IMEI number. It is the unique account number assigned to your account during the activation process.

How To Get Verizon Prepaid Account Number

You can find your prepaid account number either via the mobile app or the online account. Below is a breakdown of both methods.

Find Verizon Prepaid Account Number Via Mobile App

. Launch the Verizon Prepaid Mobile app on your device.

. Enter your login details to sign into your account.

. Tap on the drop-down menu on the top left of the account dashboard to show the drop-down menu.

. Tap on Account.

. Your account number will show before your phone number.

Find Verizon Prepaid Account Number Via Site

. Open the Verizon Prepaid Sign-in page.

. Enter your Mobile Number/ USER ID and Password to sign into your account.

. The account number is right below your name and mobile number on the top left of the dashboard.

Find Verizon Prepaid Account Number Via Customer Support

If you don’t have access to an internet connection, you have the option of contacting Verizon Prepaid account customer support to get your account number. Contact customer support at 1-888-294-6804 and request your account number.

Guide To Generate Verizon Prepaid Account PIN

The account PIN is the other detail you need to complete the number transfer process. This is different from your general account password. Most carriers refer to it as the Port PIN or Transfer PIN. The PIN is a 4-digit number.

If you’ve misplaced your account PIN, follow the steps below to generate a new PIN on the mobile app.

. Launch the Verizon Prepaid Mobile app on your device.

. Sign out from your account if you are signed in.

. Select Different User to open the sign-in page.

. Select Forgot Your Info.

. Enter your Mobile Number or User ID and tap on Continue.

. Select Forgot PIN

. Verizon will send you a temporary 4-digit PIN as an SMS to your phone.

. Enter the Temporary PIN and tap on Next.

. Enter a new Account PIN and tap on Confirm to complete the process.

You will receive an SMS from Verizon that your Account PIN has been changed successfully. 

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