Voxi Change Number: Complete Guide

Last Updated on January 20, 2023 by Ron D. Morgan

Do you know that you can change your current Voxi phone number without buying a SIM card kit?

I went through the Voxi site to get information on how to change a Voxi phone number, but I didn’t get much information. So, I decided to reach out to a customer support person via online chat. The customer support person outlined the details on how to change a Voxi phone number.

This post will serve as a breakdown of my conversation with a Voxi customer support person on the entire number change process.

In a nutshell, to change your number, you have to call Voxi customer support on your Voxi number. Another option is to contact them via online chat. The customer support person will help you with the rest of the process.

Continue reading to get a breakdown of the entire process of changing your Voxi phone number.

What You need To Change A Number On Voxi?

There are some things you need to make the number change process seamless. You can complete the process unless these details are in place:

a. Active Service

You must be a Voxi customer and have an active plan to complete a number change process. Voxi won’t complete the process if your service has been suspended.

b. Number Assigned To You

Also, the number you want to change must be active on the network and not be assigned to another customer. You can’t change a number that has been assigned to another customer.

c. Account Details

Voxi takes account verification seriously when it comes to the number change process. So, you have to provide proof that you are the owner of the account and number. So, they may ask for some details relating to your Voxi account to confirm your Identity.

How To Change Voxi Phone Number

a. Contact Voxi Customer Support

The first step is to reach out to the Voxi customer support department. You can do this via online chat on their site. Simply click on Chat with an Online Agent.

 Another option is to call the customer support department at 0808-005-7449 on your Voxi number. You will get a fast response when you reach out via online chat than calls.

b. Verify Account

The next step is to verify your account. The customer support agent will ask your personal questions to verify that you are the owner of the account. Also, you will be asked why you want to change your number.

c. Wait It Out

Once you verify the account, the customer support person will start the number change process. You will receive a notification once they complete the process.

How Long Does It Take to Change A Number On Voxi?

According to the information the customer support agent gave me, the process can be done in 30 minutes. But in some instances, it can take up to 24 hours to complete the process.

Can You Choose The New Number?

No. You can’t choose a number when you change your number on Voxi. Voxi will randomly pick a new number for you.

How Much Does It Cost To Change Voxi Number?

It doesn’t cost any money to change your number on Voxi. The entire process is free for all Voxi customers.

How Many Times Can You Change Your Number On Voxi?

The customer support person told me that a customer can change numbers up to three times a year.

What Happens After You Change Voxi Number

After you change your Voxi number, there are some changes you have to get used to. First, you won’t have access to the old number anymore. You can only make and receive calls on your new number. Remember to share the new number with your friends and relatives.

Also, note that you will lose the voicemails on your former number. So, do well to listen to them again before you start the number change process. 

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