Last Updated on December 21, 2024 by Ron D. Morgan
If you just upgraded your T-Mobile phone as a customer and want to know how to transfer your number and data from an old phone to a new phone, this post is for you.
Unfortunately, you just can’t insert your T-Mobile SIM card in a new phone and get it working. There are some steps you need to take to complete the process of setting up the SIM Card in the new phone.
In a nutshell, to transfer your number from one T-Mobile device to another, you have to contact customer support to activate the number on the new device.
In this post, you will learn how to transfer and activate your T-Mobile number from an old device to a new device.
Factors To Note Before Transfer Number To New Phone
Note that this method works if:
. You are an existing T-Mobile customer and you have a T-Mobile number.
. You upgraded to a new T-Mobile device.
. And you are not switching your number from another carrier.
Complete Guide To T-Mobile Transfer Number To New Phone
a. Backup Data On Old T-Mobile Device
The first step is to back up the data in your old phone. Chances are, you will need the data in your new phone. So, you need to back up the data before you transfer your number to the new phone.
How you back up the data will depend on your phone model. The process is different for Android and iPhones. Check the guide on how to back up data on both Android and iPhones below:
Backup Data On Android Phone
To back up the data on your Android phone, follow the steps below:
. Tap on the Setting Icon to open the settings options on your device.
. On the Search Bar above the settings options, enter Back Up.
. On the Back Up To Google Drive option, tap on the Slider to Toggle on.
. Tap on Back Up Now to start the process. Wait for the device to complete the backup process.
Backup Data On iPhone
. Tap on the Setting Icon to open the settings options on your device.
. On the settings page, you will see your Apple ID on top of the page. Tap on the Apple ID Icon.
. Enter your Apple ID to sign into your account.
. Tap on iCloud.
. Tap the Slider beside any app you want to back up.
. Finally, tap the iCloud Backup below the list of apps.
. Tap on Back Up Now to start the process. Wait for the device to complete the backup process.
Check this quick video tutorial on how to complete the process.
https://www.youtube.com/watch?v=2juZ6FDcKsg&t=47s
b. Activate Number In New Device
If the new device is a T-Mobile device, it most likely came with a new SIM Card. You have to activate the new SIM Card and transfer your existing number to the SIM card.
As an existing T-Mobile customer, you have to contact customer support to complete any activation process for you.
Contact T-Mobile customer support to complete this process. Call the customer support department at 1-800-937-8997. Before contacting customer support, have your SIM card number, phone number, and other details handy.
Request to activate the new SIM card and transfer your existing number to the new SIM card.
Note that, you have to complete this step before you insert the new T-Mobile SIM card into the new phone.
After that, turn off the new phone, insert the SIM card in the phone, and turn on the device. The new device will start working within a couple of seconds. Note that the old SIM card will stop working once the new SIM becomes active on your new device.
c. Transfer Data From Old Device To New Device
The final step is to transfer data from the old phone to the new phone. It’s most likely that you want to transfer your data and apps from the old phone to the new phone.
The data transfer process will depend on the device you are transferring from and to. The easiest is to transfer between two phones with similar operating systems.
For instance, transfer between two Android Phones. Check this post on how to transfer data between two T-Mobile phones.
Conclusion
So far, this post has explained the steps involved in transferring numbers between T-Mobile phones. In nutshell, the process involves contacting T-Mobile customer support to activate and transfer the number to the other device.
Hi, I’m Ron D. Morgan. TECODY IS MY BRAINCHILD. I’ve worked in a tech startup in the last 7 years. I decided to branch out and start TECODY as a side project to provide tech troubleshooting tips for readers.
Got my two friends who are Nerd Heads too and here we are. The aim here is to provide readers with accurate info to help them resolve basic troubleshooting issues with Network and devices. You can always reach out to us via our Contact Us Page.