Consumer Cellular Port Out: Complete Number Transfer Guide

Last Updated on June 3, 2023 by Ron D. Morgan

There are several reasons why you may want to leave the Consumer Cellular network. Maybe the network signal in your location is not stable or you found a better deal on another network.

Whatever your reason, you can easily port your number out of the Consumer Cellular network to another network. This process is thanks to the provisions of the Federal Communications Commission (FCC) that mandates network providers to process and approve any customer’s port out request.

If you have made up your mind to port your number out of the Consumer Cellular network, the process is quite easy. Get your port out details from your Consumer Cellular account, contact the new carrier and request to port your number to the network. 

This post serves as a complete guide to help you complete the porting process from Consumer Cellular to any other network.

Preparing To Port Your Number From Consumer Cellular Network

Before you commence the port-out process from Consumer Cellular to another network, there are some things you have to put in place. These steps will enable you to have a seamless transfer process.

a. Decide On New Network

Once you decide to leave the Consumer Cellular network, the first thing is to find a new network. There are many network carriers including Mobile Virtual Network Operators MVNOs in the United States.

When deciding on a new network, you have to consider the network’s Coverage, plans, and other incentives.

b. Keep Service Active

You have to keep your service active on Consumer Cellular. Your new carrier can’t complete the port-out process if you cancel your service on Consumer Cellular.

If you have deactivated your service on Consumer Cellular, you need to activate the service before you start the porting process. Note that Consumer Cellular may charge a reconnection or reactivation fee.

c. Keep Number Active

The phone number you want to port out from the Consumer Cellular network must be active and still yours. You can’t port out a number that has been assigned to someone else.

d. Check Number Eligibility With Carrier

Your Consumer Cellular can be active and still not be eligible for transfer to a new carrier. There are several reasons why an active number may not be eligible for a transfer to a new network.

For instance, you can’t port your number to any carrier that doesn’t have an interconnection agreement with Consumer Cellular.

Details You Need To Port Your Number From Consumer Cellular

Now that you have decided to port out of Consumer Cellular and have decided on a new network, it’s time to gather your details. These are the details you need to complete the port-out process.

Without these details, Consumer Cellular won’t approve of any request to port out your number to any network. The network does this to prevent scammers from placing port-out requests to transfer a victim’s number to their network. Scammers do this to get access to the victim’s details to access bank accounts.

Below are the details you need to complete your port-out process:

a. Consumer Cellular Account Number

This is the 9-digit account number associated with your Consumer Cellular account. The account number is different from your phone number. Check this post on how to find your account number. 

b. Consumer Cellular Transfer PIN

This is also known as the Transfer PIN. Most network carriers created the Transfer PIN to add an extra layer of security to accounts. The network carrier won’t process any port out request without the transfer PIN. Check this post on how to the transfer PIN. 

c. Other Details

Also, you need the account name, and address of the account owner. Some networks may request a copy of your last paid bill.

How To Complete Consumer Cellular Port Out Process

When you have all the details you need ready, contact the new carrier’s customer support and request to port your number. The customer support person will first check your phone number to know if it is eligible to port to their network.

If your number is eligible to port out, they will request your details from Consumer Cellular. That is your account number, passcode, and other details. The new carrier will contact Consumer Cellular and place a port out a request for your number.

Once Consumer Cellular approves the port-out request, your new carrier will commence the transfer process.

What Happens After Your Port Your Number From Consumer Cellular?

After you port your number from Consumer Cellular, the new carrier will contact your previous carrier to deactivate your service.

Note that, once the transfer process is complete, you will stop enjoying any benefit you once enjoyed on the Consumer Cellular network.

Frequently Asked Questions

Does Consumer Cellular Have A Port Out PIN?

No. Consumer Cellular, unlike other network carriers, does not have a designated port out PIN. If the new carrier requests for a Port out PIN, you can enter the last 4-digits of your Social Security Number (SSN). The SSN code serves as the passcode or port-out PIN.

How Long Does It Take To Port Out Of Consumer Cellular?

It takes 48 hours or less to complete the port-out process from Consumer Cellular to another network. The new carrier needs the time to place a port out request to Consumer Cellular and complete the number transfer process.

Can’t Port Out My Number From Consumer Cellular?

There are several reasons why you can’t port your number from Consumer Cellular to another network. First, it could be that Consumer Cellular does not have an interconnection agreement with the other carrier. Also, your number may not be eligible for transfer to the new network.

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