6 Ways To Fix Assurance Wireless Activation Problems

Last Updated on September 9, 2023 by Ron D. Morgan

If you are a new subscriber on the Assurance Wireless network, or you just received a replacement phone, you are required to activate your Phone. After the activation process, you can make and receive calls, send text messages, and use mobile data.

If you’ve tried to complete the activation process for Assurance Wireless phone and you are issues with the process, this post is for you.

This post explains why you are having activation problems on your Assurance Wireless network and provides tips to fix the issue.

But in a nutshell, Assurance wireless activation problems can be caused by network issues, issue with the activation process, or an issue with the device itself. 

Possible Reasons For Assurance Wireless Activation Problems?

There are several reasons why you are experiencing activation issues on your Assurance Wireless mobile device, but these are some of the common reasons:

. Network Coverage Issue

Assurance Wireless offers its mobile network services using the T-Mobile towers. T-Mobile has a wide nationwide coverage. But there are few locations where the network coverage is either poor or no coverage.

 If you are in such a location, you will have an issue with activating your service or using the network.

. Activation Failure

The other issue could be that the activation process didn’t go through or the process failed. It could be that you didn’t follow the correct activation procedure. This can be caused by a system failure on the Assurance Wireless network.

. Issue With Mobile Device

Also, the process can be from your device itself. It could be that your device is not compatible with the Assurance wireless network. It can also be caused by a minor glitch on your mobile device. Thankfully, a minor troubleshooting process can fix the issue in no time.

Ways To Fix The Assurance Wireless Activation Problems

Here are some of the troubleshooting tips to try to fix the issue in no time:

. Check For Network Coverage

The first option is to check for Assurance Wireless network coverage in your location. There are two ways to check for network coverage in your location. The first method is to visit the Assurance wireless coverage map on their website. The other option is to contact their customer support to inquire.

. Repeat The Activation Process

There are instances when the activation process fails even when you go through the recommended process. The solution is to repeat the activation process.

How To Activate Assurance Wireless Phone

. Press and hold the power button for a few seconds to switch on your phone.

. Enable the ‘Hands-Free’ activation. This allows your device to connect to the Assurance wireless network.

. Enable your device to check for updates. Also, you will see the option to update the firmware if there is a new version available. To update firmware, follow the on-screen instructions to complete the process.

. Your device will turn off after the update. If your device doesn’t please reboot your device.

. Follow the on-screen instructions, enter the settings and customize your device.

. Dial 611 and follow the voice instructions.

. Check the approval letter from Assurance Wireless for your activation PIN. Enter the PIN when you are prompted to enter the activation PIN.

. Clear Cache On Device

Clearing the cache on your device is a troubleshooting process that helps to resolve minor glitches and enhance the performance of your device. The process can help resolve the SIM Card activation issue. Follow the steps below to clear the cache on your mobile device:

. Switch your mobile device.

. Press and hold the ‘Volume Down’ and ‘Power’ buttons on your device.

. Release the power button when you see the device logo, while still holding down the volume button.

. On the ‘Android System Recovery’ page, scroll to ‘Wipe Cache Partition’ using the volume buttons, and select the option using the power button.

. Select ‘Reboot System Now’ after to power on your device.

. Power Cycle Your Device

The power cycle process helps to fix minor glitches and errors that affect the functionality of a device. It is usually a better alternative to factory reset because you won’t lose your data when you power cycle your device. Follow the steps below to power cycle your mobile device:

. Switch off your device. Remove the battery from your possible

. Wait for a couple of minutes. Replace the battery and turn on your device.

. Wait for the device to reboot and try placing a call on your phone to check if the activation process is successful.

. Reset Your Device

A factory reset should be performed only when it is very essential. What a factory reset does is that it clears all prior saved data on your mobile device. In other words, your mobile device will revert to its default factory settings.

How To Reset Assurance Wireless Phone

There are two methods to reset your Assurance Wireless phone. The two methods are explained below:

Reset Assurance Wireless Phone Method 1:

  • Tap the ‘Settings’ icon on your home screen.
  • Scroll down and tap on the ‘System’ option.
  • Tap on ‘Advanced’ to see the options.
  • Select the ‘Reset Options’ > ‘Erase All Data (Factory Reset).
  • Select ‘Reset Phone’ and ‘Erase Everything’.
  • Enter your password or PIN to start the process.
  • Wait for some minutes for the device to complete the reset process.

 Reset Assurance Wireless Phone Method 2:

. Press and hold the power button to turn off your phone.

. Press and hold down the Volume down and power buttons today for some seconds. Release the button when you see your device logo.

. Scroll through the options using the volume buttons and select ‘Recovery Mode’.

. Scroll down to ‘Wipe Cache Partition’ and use the power button to select the option.

. It will take you back to the previous page and select ‘Wipe Data/ Factory Reset’.

. Use the power button to select ‘YES’.

. Finally, select the ‘Reboot System Now’ option. Wait for your device to reboot.

. Contact Assurance Wireless Customer Support

 If you’ve tried all the tips in this post and none have worked so far, it’s time to contact Assurance Wireless customer support. Dial 611 if you are calling from your Assurance Wireless phone or 1-888-321-5880 if you are calling from another line.