Steps To Reactivate Safelink Phone

Last Updated on December 1, 2023 by Ron D. Morgan

If your Safelink account is temporarily deactivated, you have the option to reactivate your account. Thankfully, the account reactivation process is easy and can be completed in minutes.

To reactivate your Safelink wireless account, contact customer support and request to reactivate your account. Submit the necessary account details and wait for the support person to reactivate your account.

This post will provide a step-by-step guide on how to reactivate your account. Also, you will learn the details you need to reactivate your account and the steps to take to prevent your account from being deactivated in the future.

How Does Safelink Account Deactivation Work?

If your Safelink account is deactivated, it means that you can’t use the service. You can’t make or receive calls on your Safelink wireless number, but can call emergency numbers. Also, you can’t send or receive SMS; neither can you use mobile data.

Account deactivation is different from de-enrollment. Account deactivation is a temporary suspension. You can easily reactivate your account and continue to enjoy the service.

After you reactivate your account, in most cases, you will continue to use the same phone number.

De-enrollment on the other hand means that your account is removed from the program. You will have to complete the enrollment process to be accepted into the program to continue to use your service. You will get a new number after you re-enroll.

Why Your Account Was Deactivated?

Safelink will deactivate your account if you don’t use your phone for 30 days straight. If within the last 30 days, you fail to use your phone service even once, the network will temporarily deactivate your line.

There is no need to panic when this happens because you can easily reactivate your account. It is advisable to reactivate the account immediately after you notice the account has been deactivated.

You will lose your current phone number if you fail to reactivate the account within 60 days. You can still reactivate your account after that, but the network will assign you a new phone number.

Guide To Reactivate A Safelink Account?

To reactivate your Safelink Wireless account, contact customer support at 1-800-977-3768 from another line and request to reactivate your account. The support person will request your Safelink Enrollment Number and phone number.

After reactivating your account, the support person will tell you when to turn on your Safelink phone. Only turn on your phone when the support person tells you to do so.

How To Prevent Safelink Account From Being Deactivated In The Future

Although it’s not a serious issue if Safelink deactivates your account, it’s something you don’t want happening all the time.

The network may de-enroll you from the program if your account gets deactivated severally. That is why you have to take steps to ensure it doesn’t happen again in the future.

To ensure your account doesn’t get deactivated in the future, ensure you use the phone service at least once within 30 days. Make calls, and send SMS from the line to keep it active.

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