Last Updated on November 14, 2022 by Ron D. Morgan
Xfinity Mobile gives new customers the option to use their phone via the ‘Bring Your Own Phone’ option. One of the requirements for bringing a phone to Xfinity Mobile is that the phone must be compatible with the Xfinity network.
What if your current phone is not compatible with the Xfinity Mobile network? There are a couple of options available for you.
This post explains how to check for phone compatibility on the Xfinity network. Also, you will learn why your phone is not compatible with Xfinity Mobile and what to do.
How To Check Phone Compatibility On Xfinity Mobile
Before you can opt-in for the Xfinity Mobile ‘BYOP’ program, you have to check if your phone is compatible. Below are the steps to check your phone Compatibility:
. Visit the Xfinity Mobile Compatibility check page.
. Select your type of phone and click on Next. You have the option to select from iPhone, Samsung Galaxy, and Google Pixel.
. Select your phone carrier and select Next.
. Enter your phone’s IMEI Number and click on Submit. To find your phone’s IMEI number, go to Settings> About Phone> IMEI.
Understanding Xfinity Mobile Compatibility Check Result
When you run the phone Compatibility check for Xfinity Mobile, you will see one of the three results. Let’s explain the results in detail below:
1. Phone Is Compatible
This means that your phone met the Xfinity Mobile compatibility requirements. You can proceed to activate your Xfinity Mobile SIM card on the phone.
2. The phone Isn’t Compatible
It means that for some reason, your phone is not compatible to be used on the Xfinity network. It could be that the phone technology is built to work on another carrier.
3. The phone Isn’t Compatible, But Locked
The phone is locked to another network carrier. A phone must be unlocked to be compatible to be used on the Xfinity network.
Why Is My Phone Not Compatible With Xfinity Mobile?
Your phone may not be compatible to work on the Xfinity Mobile network because of the following reasons:
a. Difference In Technology
Xfinity Mobile has minimum software and technological requirements a phone must meet to work on its network. It could be that your current phone doesn’t meet these requirements.
b. Phone Locked To Another Network
Your phone meets other compatibility requirements, but if it’s locked to another carrier, it won’t work on the Xfinity network. Your phone must be unlocked to work on the Xfinity network.
What To Do If Your Phone Is Not Compatible On Xfinity Mobile Network:
a. Unlock Phone
If your phone is locked to another carrier, contact the carrier to unlock your phone. Most phone carriers have different unlock policies. For most, the unlocking policy involves paying off the phone. Contact the carrier today to unlock your phone.
b. Upgrade To Another Device
If your compatibility check result shows ‘Phone not compatible’, your next option is to either upgrade your device or go for a new phone. If you opt to buy a new phone, first check the list of Xfinity Mobile-compatible phones. It will give you an idea of the phones that are compatible with the network.
Xfinity Mobile Compatible phones
Several phones are compatible with the Xfinity network. Most Google Pixel, iPhones, and Samsung Galaxy phones are compatible with Xfinity. Also, LG phones and Motorola phones purchased from Xfinity online store are compatible.
Conclusion
If you are bringing a phone to the Xfinity Mobile network, a compatibility check is essential. If your phone is not compatible, you have the option of unlocking, upgrading, or buying a new phone.
The latter part of this post outlines a list of phones that are compatible with the Xfinity Mobile network.
Hi, I’m Ron D. Morgan. TECODY IS MY BRAINCHILD. I’ve worked in a tech startup in the last 7 years. I decided to branch out and start TECODY as a side project to provide tech troubleshooting tips for readers.
Got my two friends who are Nerd Heads too and here we are. The aim here is to provide readers with accurate info to help them resolve basic troubleshooting issues with Network and devices. You can always reach out to us via our Contact Us Page.