Last Updated on October 11, 2023 by Ron D. Morgan
Do you know that Mint Mobile gives you the option to change your current number without getting a new SIM pack? All you have to do is request to change your current number to a new number.
The easiest way to change your Mint Mobile number is to contact customer support. Call customer support at 1-800-683-7392 and request a new number.
Another option is to visit any Mint Mobile store near you and request for a new number.
Continue reading this post to learn how to change your number on Mint Mobile. Also, you will learn other details like the cost and duration of the number change process.
What You Need To Change Mint Mobile Phone Number
To make the number change process seamless, there are some things you need to put in place. They include the below:
a. Keep Mint Mobile Account Active
Your Mint Mobile account must be active for you to change the number linked to the account. That means that if for any reason the network suspends your account, you must reactivate the account before you can change the number linked to the account.
b. Remain The Primary Account Holder
The Mint Mobile number change request policy stipulates that it’s only the Primary account holder can apply to change a phone number linked to a Boost Mobile account.
That means that you can’t apply to change a number assigned to another customer.
That is why you have to verify that you are the primary account holder to change the phone number.
c. Save Voicemail Messages
One other thing to do before you apply to change your Mint Mobile number is to ensure you save your voicemail messages.
Any saved voicemail message will be deleted after you switch to a new number.
That is why you need to save important details before you switch to a new number.
Steps To Change Boost Mobile Phone Number
As mentioned, there are two methods to apply to change your current number on the Mint Mobile network. Let’s go through each of the methods below:
Method 1: Contact Mint Mobile Customer Support
. Contact Mint Mobile Customer Support
You can contact Mint Mobile by calling their customer support department at 1-800-683-7392. Another option is to use the live chat on their site.
If you are calling support, ensure you do so from the Mint Mobile number you want to change.
. Request For A New Number
Once you connect to a support representative, request to change your current number. The support representative may ask questions to know why you want to change your current number.
. Verify Account
You will be required to verify your account. The verification process is essential to confirm that you are the primary account holder.
The customer representative may request for your Mint Mobile account number and PIN to verify your account.
. Choose An Area Code
Most times, Mint Mobile won’t allow you to choose a specific number. But you can choose an area code and get assigned a number based on the area code.
So, ensure you tell the support representative the area code you want to be assigned a number.
After that, wait for a confirmation. You will receive a confirmation SMS and email after the process is successful. Restart your phone for the new number to be active.
Method 2: Visit Mint Mobile Store
The second option is to visit any Mint Mobile store near you. Meet any of the store representatives and request to change your current number.
Submit your account number and PIN to verify your account. You may get to pick a number from the list of available numbers. Wait for a confirmation message.
How Much Does It Cost To Change Mint Mobile Phone Number?
If you visit a store to change your number, you may pay a fee. Most times the fee is $15. On the other hand, it is free to change your number when you contact support on the phone.
How Long Does It Take To Change Mint Mobile Phone Number?
The actual process can be completed in less than 30 minutes but it will take a while for the new number to become active. Sometimes, it can take several hours. Allow up to 24 hours for the new number to become active.
Can You Choose A New Phone Number?
No. You can’t choose your phone number. But Mint Mobile will allow you to choose an area code for the new number.
What Next After Changing Mint Mobile Phone Number?
After you receive a confirmation that the new phone number is active, try making a call. Also, set up a voicemail welcome message for the new number.
Finally, give the new number to friends and family or any other person you want to contact you.
Hi, I’m Ron D. Morgan. TECODY IS MY BRAINCHILD. I’ve worked in a tech startup in the last 7 years. I decided to branch out and start TECODY as a side project to provide tech troubleshooting tips for readers.
Got my two friends who are Nerd Heads too and here we are. The aim here is to provide readers with accurate info to help them resolve basic troubleshooting issues with Network and devices. You can always reach out to us via our Contact Us Page.